Refund Policy

1. Before Work Begins

You may cancel your project before work begins and request a full refund. "Work begins" means when we confirm kickoff or start project setup, whichever happens first.

2. After Kickoff

Once work begins, all payments are non-refundable. We allocate time and resources immediately to deliver your project.

3. Chargebacks

We don't accept chargebacks or reversals. If something isn't right, contact us. We'll work with you to resolve it.

4. Exceptions

• Duplicate payment or billing error: we'll correct or refund the erroneous amount.
• Statutory rights: nothing in this policy limits rights that may not legally be waived.

5. How to Request

Email info@rikosa.com with your name, business name, payment date/amount, and a brief note. Approved amounts are returned via the original payment method.

6. Questions

Email info@rikosa.com or call (713) 205-0629.